Terms, Conditions & Policies of Enrolment

Online Recordings (Summer School, Winter School, Final Exam Revision and Master Classes)

All recordings are the copyright property of TSFX and have been produced for the exclusive use of students given access directly by TSFX. Reproduction of the whole or part of any recording constitutes an infringement in copyright and can result in legal action. No part of any recording can be reproduced, copied, stored in a retrieval system, communicated, transmitted or disseminated, in any form or by any means, without the prior written consent of TSFX.

Terms, Conditions & Policies of Enrolment

Lecture Programs (Summer School, Winter School, VCE Exam Revision)

(1) An initial confirmation of enrolment will be sent by email following the receipt of your application.

(2) Final confirmations, maps and theatre details will also be sent by email, one week before your first lecture. Maps and theatre details will also be posted on our Program Information page.

(3) TSFX cannot accept responsibility for emails that don’t arrive at the address you provided when completing your online enrolment. It is each applicant’s responsibility to keep TSFX informed of any changes to the given email address. To ensure that you do receive our emails, we strongly recommend that you add us to your address book or safe list (admin@tsfx.edu.au).

(4) If you haven’t received your final confirmation email two days prior to your first enrolled lecture, you MUST contact our office to confirm your enrolment and to arrange admission into this program. Please check your SPAM FOLDERS before calling.

(5) Applications for lectures close at 8am on the day of the first lecture.

(6) TSFX reserves the right to alter the advertised program details. Details of any changes to this program will be sent by email, and posted on our Program Information page.

Cancellation & Refund Policy

(7) Cancellations MUST be submitted in writing at least three business days before the relevant lecture.

(8) Cancellations will incur a $20 cancellation fee per unit per subject. (Excludes Package enrolments).  For cancellations of lectures that are part of a package enrolment refer below section Program Package Enrolments – Item 3)

(9) No refunds or credits will be issued for cancellations made after each closing date, or after subject materials have been posted in the case of online only sessions.

(10) No refunds or credits will be issued to those students who fail to attend their enrolled lectures.

Terms, Conditions & Policies of Enrolment

Master Classes

(1) Students (applicants) are required to attend the same session for the duration of the course. Students who cannot attend their scheduled class(es) may temporarily attend a different class time, providing sufficient notice is given to the administration staff.

(2) There are no refunds for missed classes and Periodic Payment Plan applicants are required to pay for classes they have not attended. In the event that the applicant ceases attending classes, the balance of fees for the package selected will be due within a seven day period.

(3) In the event of a default by the applicant/parent/legal guardian in payment of fees when due and payable in accordance with the payment schedule, the student will not be entitled to attend classes until outstanding fees has been resolved. Late payments will incur a penalty fee of $20 per missed payment.

(4) In the event that a Periodic Plan payment falls more than 1 payment in arrears, the full course fees are payable within seven days.

(5) Periodic Plan payments will be deducted via direct debit from the given credit card on a weekly basis commencing from Monday 10 February 2020.

(6) The applicant/parent/legal guardian shall be responsible for any bank charges, legal costs and/or any recovery agent’s commissions on an indemnity basis incurred in the recovery of unpaid fees.

(7) Course cancellations will only be accepted in writing at least 5 business days prior to the commencement of the course

(8) Cancellations will incur a $100 fee per subject.

(9) No cancellations will be accepted for applications received after the start of the Master Class course.

(10) A full refund will be issued in the event that all positions have been filled or if the given preferences can’t be accommodated.

(11) Although every effort will be made to deliver content in line with a school’s curriculum, this may not be possible in all cases.

(12) Although every effort will be made to adhere to the advertised dates and times, TSFX reserves the right to alter session details. In the event that session details are altered, students will be promptly notified.

(13) The student agrees to adhere to the Code of Conduct detailed at https://www.tsfx.edu.au/mc.

Terms, Conditions & Policies of Enrolment

Program Package Enrolments

All Applicants:

(1) Cancellations must be provided in writing at least 5 days prior to the commencement of included enrolled lecture/program.

(2) If you choose to cancel any program included within your package, all discounts awarded by the package will be voided, and your total refund will be based on the non-discounted program fees.

(3) A fee of $100 per cancelled package/subject applies.

(4) There are no refunds for missed lectures/programs and Periodic Payment Plan applicants are required to pay for lectures/programs they have not attended.

(5) Packages may be transferred from one subject to another prior to the commencement of a given program i.e. students may attend different subjects in different lectures/programs.  Transfers are subject to availability. Transfers requested after commencement of the program is at the discretion of TSFX.

(6) Although every effort will be made to adhere to the advertised dates and times, TSFX reserves the right to alter lecture/program details. In the event that session details are changed, students will be promptly notified.

Periodic Payment Applicants:

(1) The Periodic Payment option is a Direct Debit Agreement with Bank of Melbourne/St George.

(2) Periodic Payments are only available for packages over $400.

(3) Periodic Payment Total Fees = Upfront Payment + $50 administration fee.

(4) Late or failed payments will incur a $20 processing fee.

(5) Failed payments will be attempted 3 times and after that, will be declared as being in default.

(6) If a plan registers a default on 3 occasions, the Direct Debit Agreement will be cancelled and full payment of the balance of fees will be required within 7 days.

(7) In the event of a default by the applicant/parent/legal guardian in payment of fees when due and payable in accordance with the payment schedule, the student will not be entitled to attend lectures/programs or access the corresponding recordings until outstanding fees have been resolved.

(8) The applicant/parent/legal guardian shall be responsible for any bank charges, legal costs and/or any recovery agent’s commissions on an indemnity basis incurred in the recovery of unpaid fees.

(9) The Periodic Plan includes your initial deposit and 15 to 30 consecutive weekly payments that commence on Monday 10 February 2020. Payments relating only to the Unit 4 and Unit 2 Packages will commence on Monday 18 May 2020. We will contact you in January 2020 to finalise the direct debit setup.

(10) Quoted prices apply to packages booked prior to Friday 7 February 2020. Packages booked after this date may require a different deposit and/or number of payments so that package payments can be finalised by the due dates. Unit 3 Package payments are to be paid in full by Monday 1 June 2020. Payments relating to the other packages are to be paid in full by Monday 24 August 2020.

Our Code of Conduct

The organisers of all TSFX events are dedicated to providing a harassment-free experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of participants in any form at any event. Attendees violating these rules may be sanctioned or expelled from an event without a refund at the discretion of the event organisers.

Further Information

Harassment includes offensive verbal comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, technology choices, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Sexualised language, imagery or communication is not appropriate for any TSFX event, including lectures, forums, online platforms, and other online media.

Any behaviour that causes another person alarm or distress may be classified as harassment.

If an attendee is reported for engaging in harassing behaviour, or is witnessed engaging in harassing behaviour, the event organisers may take some or all of the following actions:

  • warning the reported attendee to cease their harassing behaviour
  •  expulsion of the reported attendee from the event with no refund
  • In cases of serious offending of a criminal nature, law enforcement officers will be involved.
  • If the reported attendee is attending on behalf of an employer, and is expelled from an event, the employer may be contacted regarding the reported attendee’s behaviour.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of TSFX staff immediately.

At events, TSFX staff can be identified as they’ll be wearing TSFX branded t-shirts and badges, or they will introduce themselves as event organisers at the commencement or at your arrival at the event.

Online harassment can be reported to admin@tsfx.edu.au